A belief in quality

We are building our reputation from day to day, above all, on the quality, freshness and variety of our food. It is what our customers want, and it is what gives us our edge over other supermarkets and online food and drinks shops:

We are committed to bringing you the best quality food. Should you not enjoy one of our products, tell us and we’ll replace and refund you. It is our policy to replace or refund you for Mercator4u food and household lines if:

- a product is not at fault, but genuinely bought by mistake

- you are unhappy with the product in anyway

- Applies to Mercator produced foods and household goods. Collect in branch. Excludes online shopping.

Of vital importance to us is the provenance and traceability of the food that is on our shelves. Each of our buyers is an expert in his or her own field. Their job is to seek out the best sources of the best quality food and unusual ingredients that can't be found in other supermarkets. Much of their time is spent with the farmers, growers and suppliers, building relationships based on trust and respect. Wherever possible our buyers has the wild choice of European food and not just British